I Bought FORD FOCUS Brand New and I Had to
Open a Case in Court. Hello dear friends.
Today, we will shot a video about something that millions of people ara curiours about.
My 3 years case and still in progress. I would like to warn you not to live the same
problem I did. For those who are watching watch carefully
because it will be to useful for you. I bought this car from Ford Autosan tle main
dealer in Ankara Turkey with zero km,which means brand new.
Since I trust this place anel also being branel new car I didn’t even check or have a oletailed
look on the car. 2 weeks later while washing the car I found
out that doors from inside are not painted or not fully painted.
Even full parts inside the car are not (being) painted.
In this case, I sent to the place(Autosan,Ankara ,Turkey) and let them know about this problem.
Itold them that I need fresh brand new car, not used car, because my brand new car was
like used one with these parts not painted. Autosan Ankara Turkey Ford Focus replied,(we
can’t accept what you are showing us, this is not our fault, you have to paint your car
by yourself)They said, even I had a proof in my hands.
Also having the doors not painted is not our priority they said.
And the surprise they said that I have to wait since they will open my car and take
each part from the engine so they can paint it once more, of course I said no, how can
brand new car being sealed. After refusing this offer they offered, I
had to go to court and open a case. As it is known court send specific people
to check and have a look on the car,and they all were by my side and they agreed that Ford
AutoSan is guilty. For 3 years Ford Autosan never accepted that
they are guitty, they kept escaping from the obvious truth.
During this case some other mistakes ware found in the car.
For the front side of the car and the boot, they ware mis-replaceel, and fall.
Again Itoel thein about these but once more they refused.
For the roof also had a paint problem anel they said it’s not that impontant.
I tolol them while talking to their coustomer servise,will I have mu problem solveel?
Til when they will keep refusing? I should have another branel new car since the warranty
is vaild, but again they ware so carwless. Even though I reminded them that warrenty
is vaild they said we are not respansible for these kind of problems.
The case is still on, I’m loudly saying this to all who are listening or watching this,
never ever trust this company. They will never be by your side if you face any problem with
the car, even if it is a brand new car with zero kilometer.
Since it’s nignt now, the light is not enough to show you the problems, let me shot the
video anel put it together. As shown, the boot is not painted well and
when it rains the color turns orenge as you see .
This is the up side of the boot, I guess the robot which paints ware not replacedin the
right side. For the doors with really bad quality of paint
as you see it’s obvious that all inside the car is not painted well.
FOR THE FRONT SİDE OF CAR above
the engin is not painted as well. İt is not also replaced in the right place
you can see there is space of the left side and it looks not well closed it might be risky
to drive in such a case . These are the mistakes in roof of the car.
I wish you all having a good time and not falling in
such a problems.
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