How to read a dial electricity meter – British Gas Business

Hi my name is Robbie. I work in Customer Care for British Gas business and today I’m going to show you how to read your meter. Here is the dial meter. You will need to read the black dials from left to right. Making a note of the number the pointer is indicating. If the pointer is between two numbers write down the lower figure. Each dial rotates in the opposite
direction to the previous dial. So you will need to check which way the numbers are going. Here the reading is 8 3 9 2 3. If you don’t have a smart meter and you want accurate
bills you can request one by going to Once you have your meter reading the easiest way to submit it is by using your online account. If you don’t have an online account, you can register at

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