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HOLDING OFF ON INSTALLING NEW WATER METERS.. 16 WAPT’S ROSS ADAMS WENT TO FIND OUT WHO’S ACCOUNTABLE FOR SO MANY BILLING PROBLEMS. THE NEW METERS CAUSING SOME WATER BILLS TO SHOOT UP MORE THAN 600 PERCENT. 16 WAPT NEWS FIRST TOLD ABOUT THE PROBLEM 3 MONTHS AGO. THE CONTRACTOR RECENTLY DISCOVERED THAT A HANDFUL OF THE NEW METERS ARE CONFIGURED TO READ GALLONS INSTEAD OF CUBIC FEET OF WATER. NOW THEY’RE INSPECTING ALL 32 THOUSANDS METERS ALREADY INSTALLED TO MAKE SURE THEY ARE WORKING CORRECTLY. THIS IS A SIGNIFICANT ISSUE BECAUSE WE CAN’T CONTINUE WITH GALLON METERS IN THE SYSTEM AND THAT WILL CONTINUE TO CAUSE HIGH BILLS FOR CUSTOMERS THEY SHOULDN’T BE BILLED UNNECESSARILY THE CITY ALSO POSTPONED THE START OF A NEW ONLINE BILLING SYSTEM SET TO BEGIN THIS WEEKEND. SIEMENS GOT A 90 MILLION DOLLAR CONTRACT BACK IN 2012 TO INSTALL THE NEW WATER METER SYSTEM IN JACKSON. LOOKING AT REFUNDING CUSTOMERS WHO’VE BEEN OVER CHARGED FOR WATER. LIVE ON KIRKSLEY DRIVE IN NORTH JACKSON, ROSS ADAMS 16 WAPT NEWS. AN INMATE WHO ESCAPED IN A GARBAGE TRUCK IS BACK BEHIND BARS TONIGHT.

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